My experience is the direct opposite. I go there because I'm technologically hopeless, and the staff's willingness to explain stuff is hugely better than JB HiFi. Great after sales service as well. I had a printer that was faulty after a few months and it was without question replaced.
Up to you of course, but it seems a bit of an odd parameter on which to make an investment decision, given the sales experience will almost certainly vary from store to store as I've just suggested above.
This is what you said earlier and on what I based my comment:Of course I don't base an investment decision based on how much I like/dislike a company.
Haven't looked at the financials but my last online shopping experience with DSE was terrible and put me off purchasing from them again (and probably investing in them as well).
I simply know my limitations when looking for something new. Doesn't mean I'm a total dope.Your experience with retail staff is based on somebody with little technological knowledge as you mentioned.
A qualifier would be that not everyone wants to buy on line, often because of the very experience you quoted before. Buying at retail level ensures the capacity to physically return a faulty product and stand there until something is done.For most the technology savy, there are much better resources out there.
DSH doesn't sell Apple ware while JBH's falling LFL sales was specifically attributed to tablets... so that may be the reason. Or what JBH management wants us to believe.
I always thought tablets where a joke.
Looks like a breakout at 2.32 with a short term target of 2.710. Technical buying signal at au stoxline.
I think similar may apply for companies like WOW/WES who in time may generate more sales of groceries through their online channels with home delivery/in-store pick-ups.
And perhaps there may be less of a need for lots of retail property and instead fewer but larger industrial property to act as distribution centres?
A bit off topic but I recently came across this article about "dark store" which is quite fascinating.
P.S. If there was ever a zombie apocalypse (Walking-Dead style), I am going to get my supplies from a dark store!
http://www.insideretail.com.au/blog/2014/08/11/woolworths-dark-store/
I was speaking to someone in retail this morning about DSH. Their blunt assessment "there's no f**kin money in their categories". Apparently their buying doesn't suggest they're expecting a big holiday period. Private equity did a pretty good job of flogging this as a growth stock.
Retail is tough, and even tougher for resellers these days. Browngoods used to be a bonanza ten or so years ago, now margins are tight the foot traffic doesn't bring in the $$$ it used to, just a lot more tyre kickers. Whitegoods are going the same way now that JBH and a few others have started aggressively going after that market.
Who the hell would buy it?
I can't wait to see who the major steak holders would be.
Look out for what ever else their in and look to get short.
If you judged it purely on what the store traffic looks like you'd have at about where WOW had it!
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