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I guess it comes down to whether they believe it will lower their costs, I mean if you currently are paying armed guards to pick up cash and paying staff $25 an hour to count cash and sort floats etc, it might be well worth refusing cash, especially because almost everyone has cards these days.


I actually see people that charge surcharges on cards or have minimum spends for cards as being bigger road blocks to customers, but they seem to still sell ok.


I have noticed Coles and woolies steadily reducing the number of self checkouts that accept cash, I found myself with a bunch of cash I wanted to get rid of a couple of months back after selling some stuff, and found it hard to use the cash at Coles because the one self checkout that accepted cash always had a line, so I kept using the card instead.


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